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Monitoring & Incident Response
Know what is happening before your users do.
We set up full-stack monitoring and incident response so your team detects, understands, and resolves infrastructure issues before they reach production.
The importance of a solid infrastructure
Cleq replaces reactive firefighting with proactive monitoring and structured incident response. Monthly subscriptions and no ticket queues.
Without Cleq
- ✕Incidents are discovered by users before your team knows anything is wrong
- ✕No single source of truth for infrastructure health, performance, or error rates
- ✕Debugging production issues takes hours because logs are fragmented or missing
- ✕Alerts are either missing, too noisy, or go to the wrong people
With
- ✓Full-stack observability with metrics, logs, and traces all in one place
- ✓Alerting configured to catch real issues early, without noise and false positives
- ✓Structured incident response runbooks so your team acts fast and consistently
- ✓Dashboards that give your engineers and leadership clear visibility at all times
How we do it
Our step-by-step process makes monitoring and incident response setup clear, thorough, and built for long-term operational stability.
1
Week 1Observability Audit & Design
- Audit your existing monitoring setup, logging configuration, and alerting coverage
- Identify visibility gaps, alert fatigue issues, and missing instrumentation
- Design a full-stack observability architecture tailored to your infrastructure and team
2
Week 2-4Monitoring Stack Implementation
- Deploy and configure metrics, logging, and distributed tracing across all environments
- Build dashboards for infrastructure health, application performance, and cost visibility
- Configure alerting with clear severity levels, escalation paths, and on-call routing
3
Weeks 5–6Incident Response Setup & Handover
- Write incident response runbooks for your most critical failure scenarios
- Define escalation policies, on-call schedules, and post-incident review processes
- Walk your team through the full setup so they can operate and extend it independently